Family sitting in back yard
Family sitting in back yard

Our House

A free place to stay when you need it most.

We are here when you need us.

Ronald McDonald House West Michigan provides care, comfort, and a free place to stay when families need it most. Families who stay at the House have children at Grand Rapids community hospitals receiving inpatient or outpatient medical or mental health treatment.

What our house offers:

  • Comfortable rooms with private bathrooms, calming artwork, and hotel-quality linens.
  • Freshly prepared meals made by caring volunteers, with kitchen access available if you prefer to cook.
  • Five peaceful, park-like acres with a playground, walking path, and outdoor seating.
  • Shared spaces and amenities designed for everyday life, including laundry, a playroom, and workspaces.
  • Free shuttle service available to local hospitals, 7 days a week, at 9:30 AM, 4:00 PM, and 8:00 PM.
  • Activities and resources for all family members to enjoy

How to Stay With Us

Ronald McDonald House West Michigan is a place specifically for families who need to stay close to their pediatric children (ages 0 – 21) actively receiving medical or mental health treatment at a local hospital.

Eligibility To Stay

Live at least 30 miles away from the medical facility where the patient is receiving treatment.

Be at least 18 years of age or be accompanied by a parent or legal guardian

Pass a background check

Where We Are located

1323 Cedar St NE.
Grand Rapids, MI 49503

Ronald McDonald House West Michigan is located 2.5 miles east of Downtown Grand Rapids.

What Families Are Saying

Frequently Asked Questions

How long can I stay at Ronald McDonald House West Michigan?

Families are eligible to stay at the House as long as their child is receiving medical or mental health treatment at a local hospital.

Ronald McDonald House has a free shuttle service available for families to local hospitals, 7 days a week at 9:30 AM, 4:00 PM, and 8:00 PM.

Ronald McDonald House West Michigan serves families residing more than 30 miles away and whose children, 21 years or younger, are receiving medical and mental health treatment at one of our local hospitals. Immediate family members, such as mom, dad, siblings, grandparents, legal guardians, and/or caregivers, are eligible to stay.

To ensure the safety of all families staying at the House, all adults over the age of 18 will require a background check. 

Most rooms accommodate between 2-3 people with an additional pack-n-play.

If you have special circumstances that might require additional guests, please call the office at 616-776-1300 to speak with a Ronald McDonald House Staff Member regarding your specific request.

There is no cost to stay at the Ronald McDonald House West Michigan.

While many families choose to make a donation to the organization upon checkout, no family is turned away due to an inability to give.

Families interested in staying at the House must complete our Room Request Form.

All families who submit a Room Request Form will automatically be placed on the waitlist for a room. A staff member will only contact families on the waiting list via phone when a room becomes available. Ronald McDonald House staff requests that our waitlisted families add the number 616.776.1300 to their contacts to ensure they are prepared to accept our call regarding an available room.

Available rooms are offered to families on a first-come, first-serve basis determined by mileage. We are unable to accept reservations.

Please plan to provide a State issued form of identification as part of our check-in process.

The following amenities are available to families staying at the Ronald McDonald House:

  • Private bedroom with bathroom
  • Linens, towels, and toiletries
  • Television and free Wi-Fi
  • Fully equipped kitchen and dining room with 24/7 pantry access
  • Daily hot dinner, baked goods, and beverages
  • Complimentary laundry services and laundry supplies for personal laundry
  • Playroom and new playground
  • Walking path and green space
  • Quiet space and workspaces throughout the House

Visiting Pine Rest Pediatric Center of Behavioral Health?

Check out our Family Room, located on the first floor. This room is free to all members of the family and has food, drinks, activities and more!

Search Ronald McDonald House Chapter Site